Overview

Welcome to Dokamu! The terms "we," "us," and "our" refer to Dokamu.

Dokamu operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the "Services").

Dokamu is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms of Service or Privacy Policy, you should not access or use our Services.

Section 1: Access and Account

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your place of residence and that you have provided consent for any minor dependents to use the Services through devices you own or manage.

To use our Services, including browsing our online store or purchasing products, you may be required to provide certain information, including your email address, billing details, payment information, and shipping information.

You confirm that all information you provide is accurate, current, and complete.

You are responsible for maintaining the security of your account information and for all activity associated with your account.

You may not transfer, sell, assign, or license your account to another person.

Section 2: Our Products

We make every effort to ensure that product descriptions, images, and information displayed on our website are accurate.

However, colours, appearance, and product details may vary depending on your device settings, screen configuration, or display technology.

We do not guarantee that products purchased will appear exactly as shown on your screen.

Product descriptions, prices, availability, and specifications may be changed at any time without notice.

We reserve the right to discontinue products or limit quantities available for purchase.

Section 3: Orders

When you place an order through Dokamu, you are making an offer to purchase.

Dokamu reserves the right to accept or decline any order for any reason.

Your order is only accepted once payment has been received and order confirmation has been issued.

Please review your order carefully before submitting it. Once an order has been processed, we may be unable to accommodate cancellation requests.

If we cannot accept, modify, or cancel an order, we will attempt to notify you using the contact details provided during checkout.

Purchases are subject to our Refund and Returns Policy.

You confirm that purchases made through Dokamu are for personal or household use and not for resale or commercial purposes.

Section 4: Prices and Billing

Prices, discounts, and promotions may change at any time without notice.

The price charged will be the price displayed at the time your order is placed.

Unless otherwise stated, prices may not include shipping fees, taxes, customs charges, or import duties.

You agree to provide accurate and complete payment and account information for all purchases.

You confirm that:

• Your payment information is accurate and authorised for use.
• You are authorised to use the selected payment method.
• You will pay all charges associated with your purchase.

Section 5: Shipping and Delivery

Delivery times provided by Dokamu are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processing, weather conditions, or events outside our reasonable control.

Once an order has been transferred to the shipping carrier, delays caused by the carrier are outside our control.

For detailed information about delivery times and procedures, please refer to our Shipping Policy.

Section 6: Intellectual Property

All content available through Dokamu, including trademarks, logos, text, images, graphics, product descriptions, videos, and website design, is owned by Dokamu, its partners, licensors, or applicable third parties.

You may use our Services only for personal and non-commercial purposes.

You may not reproduce, copy, modify, distribute, publish, sell, or exploit any part of our Services without prior written permission.

All rights not expressly granted remain reserved by Dokamu and its licensors.

Section 7: Optional Tools

We may provide access to third-party tools that we do not monitor or control.

These tools are provided "as is" and "as available" without warranties or guarantees.

Your use of third-party tools is entirely at your own risk, and you should review the terms provided by the relevant third-party providers.

Section 8: Third-Party Links

Our Services may contain links to third-party websites.

Dokamu is not responsible for the content, accuracy, security, or practices of third-party websites.

Any transactions or interactions with third parties are solely between you and the third party.

Please review third-party policies before using external websites.

Section 9: Relationship With Shopify

Dokamu uses Shopify to provide and operate our online store services.

However, purchases made through Dokamu are transactions directly between you and Dokamu.

Shopify is not responsible for products purchased from Dokamu or any disputes related to transactions between you and Dokamu.

Section 10: Privacy Policy

Your personal information collected through our Services is handled according to our Privacy Policy.

By using our Services, you acknowledge that you have reviewed and accepted our Privacy Policy.

Section 11: Feedback

If you provide feedback, reviews, suggestions, ideas, or other content to Dokamu, you grant us permission to use, reproduce, modify, publish, and display such content for business purposes.

You confirm that:

• You own the rights to the content submitted.
• Your feedback does not violate third-party rights.
• Your feedback complies with these Terms.

Dokamu reserves the right to remove feedback that is unlawful, offensive, misleading, or inappropriate.

Section 12: Errors, Inaccuracies and Omissions

Occasionally, information on our website may contain errors, inaccuracies, or omissions relating to products, pricing, promotions, shipping information, or availability.

Dokamu reserves the right to correct errors, update information, or cancel orders affected by inaccurate information.

Section 13: Prohibited Uses

You may not use our Services:

• For unlawful purposes.
• To violate applicable laws or regulations.
• To infringe intellectual property rights.
• To transmit harmful software or malicious code.
• To collect personal information without permission.
• To interfere with website security or operation.
• To provide false or misleading information.

We reserve the right to suspend or terminate access to our Services if these Terms are violated.

Section 14: Termination

We may terminate or restrict your access to our Services at any time if we determine that these Terms have been violated.

Any obligations and rights that naturally continue after termination will remain effective.

Section 15: Disclaimer of Warranties

Our Services and products are provided on an "as available" basis.

To the maximum extent permitted by law, Dokamu does not guarantee that the Services will always be uninterrupted, secure, error-free, or completely accurate.

Certain consumer rights may apply depending on your location.

Section 16: Limitation of Liability

To the fullest extent permitted by law, Dokamu and its partners shall not be responsible for indirect, incidental, special, or consequential damages resulting from your use of our Services or products.

Nothing in these Terms limits rights that cannot legally be excluded.

Section 17: Indemnification

You agree to indemnify and hold harmless Dokamu, Shopify, and our partners from claims, damages, liabilities, or expenses arising from:

• Your violation of these Terms.
• Your violation of applicable laws.
• Your misuse of the Services.

Section 18: Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue to apply.

Section 19: Entire Agreement

These Terms of Service and any policies published on our website represent the complete agreement between you and Dokamu regarding your use of our Services.

Section 20: Assignment

You may not transfer your rights or obligations under these Terms without our written permission.

Dokamu may transfer its rights and obligations without notice where permitted by law.

Section 21: Governing Law

These Terms of Service and any separate agreements provided by Dokamu shall be governed by the laws of England and Wales.

Any disputes shall fall under the exclusive jurisdiction of the courts of England and Wales.

Section 22: Changes to Terms of Service

Dokamu reserves the right to update or modify these Terms at any time.

Changes will become effective when posted on this page.

Your continued use of our Services after changes are posted means you accept the updated Terms.

Section 23: Contact Information

Questions about these Terms of Service should be sent to:

Dokamu

Email: contact@dokamu.com

Business Address:

26 Lydd Croft
Birmingham
B35 6PN
United Kingdom

Phone : + 44 7782 279535